I sat down with an iced tea to review my client notes for the week. If you’re like me, by…
Communication
The following was adapted from Don’t Feed the Elephants!, an upcoming book from Sarah Noll Wilson, available everywhere books are…
Every one of us has an island that is uniquely our own. On that island are all our preferences, skills,…
When someone is communicating, there is so much data not just in what they say, but how they say it,…
In our day-to-day work, we listen to and help clients work through all kinds of situations. They come in all…
It’s time to stop assuming and start getting curious about people’s actions. If you’ve been reading our work for any…
Virtual work isn’t going anywhere. It’s here to stay, and it’s time we start to evaluate how we can make…
A few weeks ago, I shared some insight into Why Your Training Fails, and I loved hearing from so many…